Monitoring and measuring performance in contractual relationships is a key element in professional contract management. 

Our courses cover a broad range of tools and techniques which assist individuals and organisations to master this element. 

Our courses cover the development and use of key performance indicators in contracts, how and when to use benchmarking processes, how to create and use service level agreements, how to read a contract to understand legitimate performance requirements and how to raise, discuss and negotiate performance issues.
 
Current Public Courses (Under review)